Read the case study below. Use the notes to write a memo in Microsoft Word. E‑mail it attached to a note to your instructor.

NOTE: You must use all of the skills you've learned in all the past lessons. You need such things as a clear thesis statement (meaning a statement of the contents), blocks, openings for the blocks, and headings. If your document doesn't contain everything explained in the previous lessons, we will return it for revision.

This is the list of skills you must demonstrate that you have mastered:

• Follow e mail protocol and etiquette
• Set goals.
• Know your readers.
• Choose strategies based on the goals and readers.
• Use a standard letter or memo format.
• For e mails and memos, always write a clear, meaningful subject line. For letters, use a "Subject" or "Re" line if your company customarily uses it.
• Write a clear, complete introduction.
• For e mails, letters, and memos, write a cordial beginning or buffer.
• State the contents of the document at the end of the thesis.
• For reports, state conclusions and recommendations in the introduction.
• Write the explanations in blocks.
• Keep explanations of a subject together in one block.
• Check each block for focus.
• Check each block for completeness.
• Open each block with a statement of the contents.
• Use headings to open blocks.
• Bold field or data names to identify them as blocks.

Linda Talbot has written a memo to Bryson Bickerton about two activities Linda and Bryson must accomplish: locate a speaker for the August meeting and meet with the new candidate. They will meet Wednesday afternoon to make final decisions. Linda will call Bryson this afternoon to set the time to meet on Wednesday.

Linda and Bryson must locate a speaker this week so they can book the person. Larry Dirkson has compiled a list of five possible speakers with descriptions of their areas of specialty and credentials; Linda will attach the list to the memo. The speaker from Ontime Services has good information, fifteen years speaking experience, and a book about time management behind her. She has told Linda she will speak on how supervisors can help employees manage their time.

Linda knows most people can meet the new candidate on Monday afternoon. Note that there are two topics for the memo: hiring a speaker for the August meeting and interviewing candidates for the job opening in the office.

This is the memo Linda writes to Bryson.

Date: January 27, 2018 From: Linda Talbot To: Bryson Bickerton Cc: Subject:

Frank. August has no speaker. Audrey screwed up again. She has the brain of a warm rock. When do you want to meet the new candidate? Let's do Ontime Services. She's got what it'll take. Friday's it for the new person, so how about Monday afternoon? I'll call in the p.m. L.

In Word, write a better memo using the information in the case study. Use the guidelines listed before this exam in the left column to guide you. You will be evaluated on your ability to use the skills in these guidelines. NOTE: You must also demonstrate ALL the skills taught in previous lessons. You will be evaluated on every skill taught in the course thus far.

Use the case to write a memo in Microsoft Word and e‑mail it attached to a note to your instructor.