Read the case study below. Use the notes to write a report in Microsoft Word. E‑mail it attached to a note to your instructor.

NOTE: You must use all of the skills you've learned in all the past lessons. You need such things as a clear thesis statement (meaning a statement of the contents), blocks, openings for the blocks, and headings. If your document doesn't contain everything explained in the previous lessons, we will return it for revision.

This is the list of skills you must demonstrate that you have mastered:

• Follow e mail protocol and etiquette
• Set goals.
• Know your readers.
• Choose strategies based on the goals and readers.
• Use a standard letter or memo format.
• For e mails and memos, always write a clear, meaningful subject line. For letters, use a "Subject" or "Re" line if your company customarily uses it.
• Write a clear, complete introduction.
• For e mails, letters, and memos, write a cordial beginning or buffer.
• State the contents of the document at the end of the thesis.
• For reports, state conclusions and recommendations in the introduction.
• Write the explanations in blocks.
• Keep explanations of a subject together in one block.
• Check each block for focus.
• Check each block for completeness.
• Open each block with a statement of the contents.
• Use headings to open blocks.
• Bold field or data names to identify them as blocks.
• Create lists.
• Open list blocks.
• Mark the list items clearly.
• Keep list items in a single list.
• Keep list items in the same format.
• For reports, present information in tables when possible.
• Use information blueprinting to be explicit.
• Write to build conclusions in the reader's mind.
• For reports, write clear, complete, relevant explanations.
• Use key words consistently.
• Fully explain each new concept word or phrase.
• Use full phrases to define words clearly.
• Write a conclusion that achieves your goals.

You are writing a report describing the new fax system for managers in your company. Use the information below to prepare the report.

Sending faxes can be as easy as e‑mail with Outlook and FACSys, our new system. All done from a workstation. The FACSys server will attend to all the details and free computer’s resources so there's no wait. Notifies user of the success or failure of the transmission. Makes 3 attempts at 5-minute intervals if the recipient’s line is busy or there is a problem with the connection. Attaches documents from a variety of formats. Confidentiality is assured; as secure as the e‑mail system. Provide the fax number and click “Send." Quick Start! on page 3 of the manual shows users how to send a fax right away. Overview on page 2 of the manual has more tips. It sends faxes through a server so fax machines will be free to receive incoming documents without interruption. Fax numbers and distribution lists are maintained in a folder, along with other information such as mailing/Internet addresses, name and fax/telephone numbers. Identifies multiple categories for groups, enabling user to target a specific group for mailings. The folder can be private or shared with other members of the office or workgroup. Existing contact lists in other applications can be imported easily will be ready to use with the new interface. This provides more functionality – such as creating directories, groups, adding/deleting/moving information from one list to another – using standard Windows commands. Can be used from within an application with just a few keystrokes to send the document from the application. Can transmit the following formats: Word .DOC, Excel .XLS, Write/WordPad .WRI, PowerPoint .PPT, and Adobe Acrobat .PDF. Certain formats are not supported, but they can be embedded in a supported format, to fax it. This includes .BMP and .WMF types.

Write the report in Microsoft Word using the information in the case study. Use the guidelines listed before this exam in the left column to guide you. NOTE: You must also demonstrate ALL the skills taught in previous lessons. You will be evaluated on every skill taught in the course thus far. Send the finished report attached to an e-mail to your instructor.